Which Statement Best Characterizes the Relationship Between Product Knowledge and Sales

Multiple Choice

Which statement best characterizes the relationship between product knowledge and sales success?

A) Product knowledge is best shared in moderation to avoid appearing like a know-it-all.
B) Product knowledge helps to establish credibility and trust with customers.
C) Salespeople are not expected to have high levels of product knowledge, as this is what technical support specialists do.
D) To be successful, salespeople only need to know the features of the products that they sell.