In Discussing a Planned Sales Dialogue, Ruby Told Her Sales

Multiple Choice

In discussing a planned sales dialogue, Ruby told her sales manager, "All of my previous conversations with this customer have focused on the high cost of manufacturing, so I am going to start the discussion by talking about cost savings due to equipment efficiency." What does this statement suggest that Ruby is planning to use?

A) a potential benefit
B) a confirmed benefit
C) a value story
D) a feature