A Group of Nurses Is Showing Resistance to Changes the Manager

Multiple Choice

A group of nurses is showing resistance to changes the manager is making with regard to staffing. Which of the following ways can the manager deal with the emotionality of the situation? (Select all that apply.)

A) Use persuasion.
B) Give the nurses adequate notice of change.
C) Avoid discussion.
D) Explain the rationale and patient impact.
E) Inform staff that senior leadership made the decision.