Question 1

Outcomes measurement is complex because:

Accepted Answer

A)   budgets are unable to allocate sufficient funds.
B)   health care is multidimensional.
C)   patients may not cooperate.
D)   treatments are not always necessary. B

Question 2

The results people care about most when seeking treatment is known as a(n):

Accepted Answer

A)   achieved benefit.
B)   benchmark.
C)   expected response.
D)   outcome. D

Question 3

Implementation of the Transitional Care Model (TCM) has been associated with which of the following favorable outcomes? (Select all that apply.)

Accepted Answer

A)   Decreased length of stay
B)   Reductions in total health care costs
C)   Reductions in preventable hospital readmissions
D)   Increased overall satisfaction with the care experience
E)   Long-term improvements in physical health, functional status, and quality of life B, C, D

Question 4

The field in health care that aims at a better understanding of the end results of health care practices and interventions is called:

Accepted Answer

A)   patient safety.
B)   risk management.
C)   outcomes research.
D)   quality management.

Question 5

A(n) _____ is the result or results obtained from the efforts to accomplish a goal.

Accepted Answer

The answer of A(n) _____ is the result or results...

Question 6

_____ involves accounting for patient factors, the intrinsic risks that a patient brings to the health care encounter in the form of clinical and/or demographic factors, before drawing conclusions about the meaning of different values for indicators.

Accepted Answer

The answer of _____ involves accounting for patient factors, the...

Question 7

Outcome indicators such as nurse burnout, turnover, and job satisfaction are examples of which type of indicator?

Accepted Answer

A)   Patient-focused
B)   Provider-focused
C)   Organizational-focused
D)   Nursing-focused

Question 8

The specific tools used to make quality visible to stakeholders in health care are called:

Accepted Answer

A)   indicators.
B)   outcomes.
C)   variable selections.
D)   quality measures.

Question 9

Mary Lou is studying the 48-hour readmission rate of cardiac patients whose care was provided by nurses with associate degrees versus nurses with bachelor's degrees. The type of research Mary Lou is performing is called _____ research.

Accepted Answer

A)   quality
B)   patient outcomes
C)   nursing outcomes
D)   outcomes management

Question 10

Areas of data evaluation on a balanced scorecard include: (Select all that apply.)

Accepted Answer

A)   metrics.
B)   key performance indicators.
C)   environmental.
D)   turnover rates
E)   benchmarks

Question 11

The Agency for Healthcare Research and Quality (AHRQ) developed a set of categories of desirable attributes of a quality indicator. The categories include: (Select all that apply.)

Accepted Answer

A)   feasibility.
B)   efficiency.
C)   importance.
D)   cost-effectiveness.
E)   scientific soundness.

Question 12

Key examples of patient-focused outcome indicators are: (Select all that apply.)

Accepted Answer

A)   patient satisfaction.
B)   birth rates.
C)   health status.
D)   quality of life.
E)   ability to function.

Question 13

To determine whether her patient has responded favorably to a nursing intervention, a staff nurse should observe the client for:

Accepted Answer

A)   improved health.
B)   increased complaints.
C)   outcome indicators.
D)   signs and symptoms.

Question 14

The process of managing outcomes includes five steps. List the five steps below in the correct order.

Accepted Answer

A)   Variances are investigated.
B)   Data are collected about outcomes.
C)   Trends are identified from data analysis.
D)   Changes are implemented and reevaluated.
E)   Appropriate service delivery changes are determined.

Question 15

The outcomes concept that emphasizes the multidisciplinary process of providing health care is known as outcomes:

Accepted Answer

A)   maintenance.
B)   management.
C)   measurement.
D)   monitoring.

Question 16

Donabedian's aspects of quality include: (Select all that apply.)

Accepted Answer

A)   goals.
B)   process.
C)   policies.
D)   structure.
E)   outcomes.

Exam 19: Measuring and Managing Outcomes