Your Office Has Established a Clear Set of Policies and Protocols

Multiple Choice

Your office has established a clear set of policies and protocols for how it should run during the summer holidays when staffing is light. But despite its clarity and fairness it hasn't worked out because Seth and Martha simply will not meet its very simple reporting requirements. This bit of bureaucratic failure happened because _______.

A) your organization is an open system
B) your organization had trouble adapting to the non-routine
C) humans are fallible
D) morale is horrible
E) people did not consult the rule book