Multiple Choice
A benchmarking study should provide all of the following except
A) a measure that compares performance for the benchmarked process relative to the organization studied.
B) identification of the organization's performance gap relative to benchmarked performance levels.
C) identification of best practices and facilitators that produced the results observed during the study.
D) performance goals for the process studied.
E) a set of solutions to commonly encountered performance problems.
Correct Answer:
Verified
Correct Answer:
Verified
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