Question 1

Failing to detect a true program outcome because a variable is affected by so many influences is a particular problem with

Accepted Answer

A)  community-level indexes such as crime rate or Gross Domestic Product. 
B)  program participant surveys of satisfaction with a program. 
C)  data gathered from the program staff. 
D)  questions addressed to relatives of the people being served.

Question 2

Interviewing is usually done when

Accepted Answer

A)  busy people have information about the program that few others have. 
B)  there is not enough time to prepare a reliable survey. 
C)  the costs of the evaluation must be kept to a bare minimum. 
D)  many people have similar experiences with the program, making surveys redundant.

Question 3

Suggest some artifacts that might be used in measuring the success of a program to encourage a company's employees to quit smoking.

Accepted Answer

The answer of Suggest some artifacts that might be used...

Question 4

A major disadvantage of using program records in program evaluation is:

Accepted Answer

A)  records were not designed for evaluation purposes. 
B)  measurement processes will not affect the program participants. 
C)  there can be no attrition of respondents who are willing to provide data. 
D)  another evaluator can examine the records independently from the original evaluator.

Question 5

Evaluations are more likely to be effective if the list of variables to be measured is

Accepted Answer

A)  lengthy and thorough. 
B)  focused on important variables. 
C)  includes some personality characteristics. 
D)  costly to obtain.

Question 6

If the choice is available, evaluators will choose to

Accepted Answer

A)  develop new measures rather than to use existing measures. 
B)  use measures more similar to psychological tests than to classroom tests. 
C)  measure stable traits rather than changeable states. 
D)  use previously developed measures rather than to develop measures of their own.

Question 7

Because behavioral change is usually the goal of most human service programs, behavioral observations

Accepted Answer

A)  should be the sole type of measure used in evaluations. 
B)  may produce very valid information. 
C)  are relatively cheap to gather. 
D)  might be valuable, but cannot be made ethically.

Question 8

Define reliability for hypothetical stakeholders who have not studied social service research methods or assessment principles.

Accepted Answer

The answer of Define reliability for hypothetical stakeholders who have...

Question 9

One of the major problems with using program participants as sources of evaluation data is their tendency to

Accepted Answer

A)  give primarily negative evaluations of service. 
B)  be uninterested in program evaluation. 
C)  make indiscriminately favorable evaluations of services. 
D)  be incapable of making any judgments about service providers.

Question 10

The most widely used type of measurement procedure in program evaluation is most likely

Accepted Answer

A)  a community-level index. 
B)  the written survey completed by program participants. 
C)  a rating of the program by a significant other. 
D)  an observation made by an expert working with the evaluator.

Exam 4: Developing Measures of Implementation and Outcomes