Multiple Choice
___ are traditionally structured in four steps: first paragraph, gratitude and apology; second paragraph, empathy; third paragraph, solution; and fourth, conclusion.
A) Cover letters for RFP responses
B) Response to complaint letters
C) Unsolicited new business letters
D) Formal business letters
Correct Answer:
Verified
Correct Answer:
Verified
Q10: List six components that would be included
Q11: What are the primary purposes of activity
Q12: In a letter, the inside address is
Q13: A tracking report is another term for
Q14: The abbreviation followed by a colon, CC:,
Q15: Meeting minutes must record every word spoken
Q16: Copy notations are used if a formal
Q17: What term is used for etiquette when
Q18: _ can be structured differently, but they
Q19: All formal letters must have postscripts.