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    CRM The Foundation
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    Exam 13: Social Networking and CRM
  5. Question
    Which of the Following "Consists of Automation of Processes Such
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Which of the Following "Consists of Automation of Processes Such

Question 20

Question 20

Multiple Choice

Which of the following "consists of automation of processes such as sales force automation, campaign management"?


A) BBS
B) Operational CRM
C) Analytical CRM
D) Social Media
E) Virtual Community Marketing

Correct Answer:

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