When Is the Use of Closed, Assumptive, and Leading Questions

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The Answer is The use of closed, assumptive, and leading questions is warranted in specific situations where the goal is to gather specific information or guide the conversation in a particular direction.

Closed questions, which can typically be answered with a simple "yes" or "no," are useful when you need to quickly gather specific information or confirm details. For example, in a customer service setting, a closed question might be used to confirm a customer's account number or address.

Assumptive questions, which assume a certain answer, can be used when you have a strong reason to believe that the answer is already known or can be inferred. For example, in a sales context, a salesperson might use an assumptive question to guide the customer towards a purchasing decision, assuming that the customer is already interested in the product.

Leading questions, which subtly guide the respondent towards a particular answer, can be used in situations where you want to influence the direction of the conversation or elicit a specific response. For example, in a legal setting, a lawyer might use leading questions to steer a witness towards a desired testimony.

It's important to use these types of questions carefully and ethically, as they can be perceived as manipulative or coercive if not used appropriately. In general, they should be used sparingly and with the intention of facilitating communication and understanding, rather than controlling the conversation.

When Is the Use of Closed, Assumptive, and Leading Questions

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When Is the Use of Closed, Assumptive, and Leading Questions

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