Question 1

Actors in planned sieges are _____________ mentally ill or emotionally upset.

Accepted Answer

A)  Frequently 
B)  Always 
C)  Never 
D)  Rarely

Question 2

One researcher showed that _______________, who have had an intimate relationship with their victim, use the most violence.

Accepted Answer

A)  Husbands 
B)  Wives 
C)  Stalkers 
D)  Lovers

Question 3

The FBI (2003) suggested that there are three law enforcement attitudes that get in the way of negotiations. Which one listed below was not one of the three?

Accepted Answer

A)  Haste 
B)  Flexibility 
C)  Emotionality 
D)  Rigidity

Question 4

Mental illness is a ____________ disorder that creates problems with thinking, feeling, and perception that may lead to behavior that is considered bizarre or inappropriate.

Accepted Answer

A)  Personality 
B)  Brain 
C)  Thinking 
D)  Character

Question 5

Using personality issues in negotiations should inform the negotiating team about which strategies and tactics are likely to work and which are:

Accepted Answer

A)  Risky to use 
B)  Expensive to use 
C)  Ancient to use 
D)  Easy to use

Question 6

Which one of these was described in the text as tending to be the most volatile and potentially violent incidents with which negotiators must deal?

Accepted Answer

A)  Domestic violence 
B)  Training exercises 
C)  Traffic stops 
D)  None of the above

Question 7

"Brinksmanship" is characterized by:

Accepted Answer

A)  High-stakes bargaining 
B)  The use of force by both sides during a confrontation 
C)  Feeling of pressure/high stress 
D)  All of the above

Question 8

All of the below are guidelines for managing the paranoid person except:

Accepted Answer

A)  Paraphrase what you hear without comment or criticism 
B)  Play into delusions 
C)  Sidestep delusions 
D)  Expect rejection and anger

Exam 6: Crisis Management: Negotiating With Emotionally Disturbed and Mentally Ill Individuals: Recognition and Guidelines