Multiple Choice
__________ is the process of exchanging messages between a seller and a customer.
A) Organisational communication
B) Business Communication
C) Managerial communication
D) Professional communication
Correct Answer:
Verified
Correct Answer:
Verified
Q2: A message may be understood by an
Q3: In empathetic communication, we can:<br>A)Probe<br>B)Respond to the
Q4: The downward communication flow from<br>A)A subordinate to
Q5: Written communication doesn't includes<br>A)Reports<br>B)Forms.<br>C)Notice.<br>D)None of these.
Q6: Advantage of written communication<br>A)Save time.<br>B)Save money.<br>C)Permanent reco
Q7: Listening, reading, speaking and writing are all
Q8: Mental turbulence refers to:<br>A)Inability to understand<br>B)Confusion in
Q9: Dialogic listening is also known as:<br>A)Empathetic listening<br>B)Therapeutic
Q10: The main objective of communication is:<br>A)Information and
Q11: Listening has been identified as one of