In Attempting to Stabilize a Hostage Situation,the Negotiator Should Stay

Multiple Choice

In attempting to stabilize a hostage situation,the negotiator should stay calm and:

A) allow the hostage taker to ventilate thoughts and feelings if necessary.
B) ​attempt to carefully enter the "psychological space" of the hostage taker.
C) ​attempt to distract the angry hostage taker by speaking about the negotiator's own personal problems.
D) allow the hostage taker to escalate their hostility.