In Attempting to Persuade the Hostage Taker to Give Up,the

Multiple Choice

In attempting to persuade the hostage taker to give up,the negotiator should:

A) never agree with any of the hostage taker's ideas.
B) ​ask about the health and well-being of the hostages to deflect the hostage taker from his or her demands.
C) ​at some point use closed questions to force "yes' and "no" answers.
D) bring friends or relatives to the scene to help in negotiating.