Multiple Choice
Regular crisis line callers should be:
A) terminated quickly so others can use the line who are in need.
B) traced and told not to call again because they jam phone lines and block others from calling when they call repeatedly.
C) classified as problem callers and staff should not try to help them.
D) set up with ground rules and have calls limited because they are calling for some good purpose no matter how weird or inappropriate they may seem.
Correct Answer:

Verified
Correct Answer:
Verified
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