Multiple Choice
The categories of a Service Portfolio are:
A) Service Pipeline, Service Catalogue, and Discontinued Services
B) Service Pipeline, Service Catalogue, and Retired Services
C) Service Value, Service Utility, and Service Warranty
D) Service Warranty, Service Value, and Service Management
Correct Answer:
Verified
Correct Answer:
Verified
Q5: A baseline is a:<br>A)A point of reference
Q6: Who is responsible for providing oversight to
Q7: Which Service Design process includes the planning
Q8: What contains the physical store of software
Q9: An incident that results in a major
Q11: An Operations Bridge or Network Operations Centre,
Q12: Raised, reason, return, risks, resources, responsible, and
Q13: An outsourcer is considered a/an:<br>A)Internal Service Provider<br>B)Shared
Q14: Which is a benefit of a Knowledge
Q15: In which phase of the Service Lifecycle