Solved

An Incident That Results in a Major Disruption of Service

Question 9

Multiple Choice

An incident that results in a major disruption of service is called a:

A) Major Impact
B) Major Urgency
C) Major Incident
D) Major Escalation

Related Questions

Q4: What are the four phases of the

Q5: A baseline is a:<br>A)A point of reference

Q6: Who is responsible for providing oversight to

Q7: Which Service Design process includes the planning

Q8: What contains the physical store of software

Q10: The categories of a Service Portfolio are:<br>A)Service

Q11: An Operations Bridge or Network Operations Centre,

Q12: Raised, reason, return, risks, resources, responsible, and

Q13: An outsourcer is considered a/an:<br>A)Internal Service Provider<br>B)Shared

Q14: Which is a benefit of a Knowledge