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    Exam 1: Information Technology Infrastructure Library (ITIL)
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    What Would You Refer to If You Wanted to Measure
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What Would You Refer to If You Wanted to Measure

Question 74

Question 74

Multiple Choice

What would you refer to if you wanted to measure the effectiveness and efficiency of the Change Management process?


A) CMDB
B) CAB
C) KPIs
D) EIEIO

Correct Answer:

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