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Reflective Listening Includes Saying Back to the Client What They

Question 11

Multiple Choice

Reflective listening includes saying back to the client what they just said to you to be sure you are in agreement and includes feelings as well as facts. This communication style:


A) Makes the speaker think you weren't listening.
B) Must follow a specific structure.
C) Is unnatural.
D) Allows for agreement or clarification.

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