Multiple Choice
Paraphrasing is a component of active listening that helps to clarify communication. When paraphrasing, be cautious not to _______________________, but rather to _________________________.
A) Use the speakers exact words / judge what was said
B) Seem like you're being bossy / let the client think you're open-minded
C) Make eye contact / look away so as not to make the speaker feel anxious
D) "Parrot" word for word what was said / use your own words in an open-ended question or statement
Correct Answer:
Verified
Correct Answer:
Verified
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