Multiple Choice
Product and service design techniques are refined using the voice of the customer. Which question below would be a question related to the VOC?
A) What types or products do we offer?
B) What issues do you have within your organization?
C) How many competitors do you have?
D) What is a defect?
Correct Answer:
Verified
Correct Answer:
Verified
Q110: Material signs (Kanban) were developed by Toyota
Q111: Scientific thinking and the scientific method are
Q112: Lean practitioners wanting to enact empiricism into
Q113: Which phase of the DMAIC model has
Q114: Which of the following is NOT included
Q116: Multi-process handling occurs when one worker is
Q117: A project manager has multiple lean projects
Q118: Failure mode and effects analysis (FMEA) identifies
Q119: Organizing for improvement is best achieved by
Q120: Which phase of the PDCA cycle includes