Which of the Following Is Not True Regarding Mediators and Arbitrators

Multiple Choice

Which of the following is not true regarding mediators and arbitrators?

A) They are neutral third parties.
B) Arbitrators make the decision, while mediators help the two parties come to a solution.
C) They are generally brought in when conflict has become so complex that a more formalized dispute resolution method is needed.
D) They are generally less expensive than an ombudsman or peer review.