menu-iconExamlexExamLexServices

Discover

Ask a Question
  1. All Topics
  2. Topic
    Business
  3. Study Set
    Managing Quality Integrating
  4. Exam
    Exam 8: Designing Quality Services
  5. Question
    When a Retailer Incorrectly Feels That the Majority of His
Solved

When a Retailer Incorrectly Feels That the Majority of His

Question 59

Question 59

True/False

When a retailer incorrectly feels that the majority of his customers are men shopping for tools when in fact most customers are women shopping for linens, they are experiencing gap 2.

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions

Q9: In a customer benefits package, the tangibles

Q10: _ is a service improvement technique that

Q33: In a customer benefits package, tangibles are

Q36: Internal services are those whose customers pay

Q50: A hospital is an example of a

Q59: Customers tend to be more involved in

Q64: A university administered the SERVQUAL survey to

Q73: Services process blueprinting places the focus on

Q96: In a customer benefits package, intangibles are

Q97: The first stage of the service benefit

Examlex

ExamLex

About UsContact UsPerks CenterHomeschoolingTest Prep

Work With Us

Campus RepresentativeInfluencers

Links

FaqPricingChrome Extension

Download The App

Get App StoreGet Google Play

Policies

Privacy PolicyTerms of ServiceHonor CodeCommunity Guidelines

Scan To Download

qr-code

Copyright © (2025) ExamLex LLC.

Privacy PolicyTerms Of ServiceHonor CodeCommunity Guidelines