Multiple Choice
Once a firm has invested in continuous process improvement and quality control in operations, goods, in general, tend to be much more ________ than services.
A) perishable
B) standardized
C) distinguished
D) intangible
E) customized
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q79: A fundamental rule in marketing is to
Q80: Firms that employ service as a marketing
Q81: An organization's focus on internal service quality
Q82: One of the central concepts of the
Q83: In which of the following gaps of
Q85: It is widely accepted that today we
Q86: Which of the following is one of
Q87: Sometimes, customers can tell if they received
Q88: Customer trial is one way to overcome
Q89: The assessment of which of the following