Multiple Choice
Re-engineering is an appropriate replacement for benchmarking when:
A) Your process is fairly strong relative to best-in-class.
B) The best-in-class is not in your industry.
C) Your process is not in statistical control, i.e. is unstable.
D) Best-in-class is unwilling to cooperate.
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Several benchmarking considerations require management's approval before
Q2: One of the three phases of benchmarking
Q3: Benchmarking supports total quality by providing the
Q4: Benchmarking is considered to be a one-shot
Q5: To achieve best in class, an organization
Q6: Your selection of a benchmarking partner must
Q7: The first member selected for a benchmarking
Q8: Benchmarking should be used when:<br>A) Your process
Q9: Which of the following behaviors best describe