Question 1

"Message" refers to

Accepted Answer

A)  the perceptions of a listener to a set of signals from any source. 
B)  signals from human beings. 
C)  a set of signals structured so as to contain meaning. 
D)  a planned, structured, and encoded set of signals. 
E)  sounds, words and actions interpreted as a whole by group members.

Question 2

In general, most Americans will allow about _____ minute(s) before expecting an apology for tardiness to a small group meeting.

Accepted Answer

A)  ten 
B)  one 
C)  five 
D)  fifteen 
E)  thirty

Question 3

In CMC environments, members miss important facial expressions, gestures, and body language.

Accepted Answer

A) True 
 B)False

Exam 4: Using Verbal and Nonverbal Messages in a Group

"Message" refers to

In general, most Americans will allow about _____ minute(s) before expecting an apology for tardiness to a small group meeting.

In CMC environments, members miss important facial expressions, gestures, and body language.