Question 1

Even in informal settings, everything a client says must be:

Accepted Answer

A)  Analyzed. 
B)  Believed. 
C)  Confidential. 
D)  Confronted for accuracy. 
E)  Maximized.

Question 2

John often uses humor when dealing with his clients at Sanctuary House because:

Accepted Answer

A)  he is still young and inexperienced. 
B)  often a serious message can be communicated through kind humor, in particular with teenagers. 
C)  he wants the teens to see him as a regular person. 
D)  the teenagers do not have the intellect to grasp a serious message. 
E)  none of the above are good reasons; humor is inappropriate.

Question 3

One characteristic that distinguishes the professional helping relationship from a friendship is that the professional helping relationship is:

Accepted Answer

A)  More important. 
B)  Longer lasting. 
C)  More disciplined. 
D)  More loving.

Question 4

A worker knows she has been fully trained when she no longer needs to ask her peers or a supervisor for help in dealing with a client's problems.

Accepted Answer

A) True 
 B)False

Exam 4: Attitudes/values, Skills, and Knowledge of the Human Service Worker

Even in informal settings, everything a client says must be:

John often uses humor when dealing with his clients at Sanctuary House because:

One characteristic that distinguishes the professional helping relationship from a friendship is that the professional helping relationship is:

A worker knows she has been fully trained when she no longer needs to ask her peers or a supervisor for help in dealing with a client's problems.