Question 1

Orientation is the formal process of familiarizing new employees with the organization,their jobs,and their work units.

Accepted Answer

A) True 
 B)False

Question 2

Providing individual assistance is an important aspect for successful trainers.

Accepted Answer

A) True 
 B)False

Question 3

The first step in task analysis is to:

Accepted Answer

A) define descriptive terms. 
B) refer other similar jobs. 
C) identify the skills required. 
D) review the job description.

Question 4

Basic skills training includes all of the following EXCEPT:

Accepted Answer

A) computing. 
B) problem solving. 
C) speaking. 
D) modeling.

Question 5

Whole-vs-Part Learning:

Accepted Answer

A) builds a bridge between employees and the organization. 
B) provides learning through repetition. 
C) sets a road map for the training course, objectives, and learning points. 
D) breaks down tasks to facilitate learning.

Question 6

A study by the American Society for Training and Development found that organizations conduct need assessment less than _____ percent of the time.

Accepted Answer

A) 50 
B) 40 
C) 30 
D) 20

Question 7

Two criteria to evaluate training programs are costs and training materials.

Accepted Answer

A) True 
 B)False

Question 8

All of the following are suggested to overcome common drawbacks of on-the-job training EXCEPT:

Accepted Answer

A) developing realistic goals and/or measures for each on-the-job training area. 
B) tying employees' pay to their training progress. 
C) planning a specific training schedule for each trainee. 
D) conducting periodic evaluations, after training is completed, to prevent regression.

Question 9

Spacing out the training will result in faster learning and longer retention.This is known as the principle of:

Accepted Answer

A) part learning. 
B) retention. 
C) transfer of training. 
D) distributed learning.

Question 10

Trainee readiness refers to whether or not the experience and knowledge of trainees have made them ready to absorb the training.

Accepted Answer

A) True 
 B)False

Question 11

The task analysis portion of organization analysis is shifting from emphasis on a fixed schedule of tasks to a flexible set of competencies needed for performance.

Accepted Answer

A) True 
 B)False

Question 12

​A(n)_____ involves determining which employees require training and which do not.

Accepted Answer

A) person analysis 
B) demographic analysis 
C) task analysis 
D) organization analysis

Question 13

Reviewing the job description and specifications to identify the activities performed in a particular job and the KSAOs needed to perform them is known as:

Accepted Answer

A) organization analysis. 
B) individual analysis. 
C) utility analysis. 
D) task analysis.

Question 14

Goal setting:

Accepted Answer

A) provides a real life demonstration to get the message across. 
B) provides learning through repetition. 
C) sets a road map for the training program, its objectives, and its learning points. 
D) sets a road map for breaking down tasks to facilitate modelling.

Question 15

When comparing employee literacy levels of 1970 and today,it can be said:

Accepted Answer

A) literacy levels have improved significantly. 
B) literacy levels are about the same. 
C) literacy levels have decreased significantly. 
D) it is impossible to make such a comparison.

Question 16

Performance-centered objectives might include all of the following phrases EXCEPT:

Accepted Answer

A) "to repair". 
B) "to appreciate". 
C) "to assemble". 
D) "to calculate".

Question 17

The appropriate training method for factual materials is:

Accepted Answer

A) lecture. 
B) simulation. 
C) on-the-job training. 
D) apprenticeship.

Question 18

When people learn by mimicking other people,it is referred to as:

Accepted Answer

A) modeling. 
B) distributed learning. 
C) reinforcing behavior. 
D) individual learning difference.

Question 19

E-learning provide all the following benefits EXCEPT:

Accepted Answer

A) bringing the training to employees. 
B) replacing conventional learning experiences. 
C) facilitating just-in-time skill development. 
D) being more cost effective.

Question 20

When an employee is groomed to take over the supervisor's job by gaining experience in handling important functions of the job,it is known as:

Accepted Answer

A) grooming. 
B) coaching. 
C) understudy assignment. 
D) role modeling.

Exam 7: Training and Development

Orientation is the formal process of familiarizing new employees with the organization,their jobs,and their work units.

Providing individual assistance is an important aspect for successful trainers.

The first step in task analysis is to:

Basic skills training includes all of the following EXCEPT:

Whole-vs-Part Learning:

A study by the American Society for Training and Development found that organizations conduct need assessment less than _____ percent of the time.

Two criteria to evaluate training programs are costs and training materials.

All of the following are suggested to overcome common drawbacks of on-the-job training EXCEPT:

Spacing out the training will result in faster learning and longer retention.This is known as the principle of:

Trainee readiness refers to whether or not the experience and knowledge of trainees have made them ready to absorb the training.

The task analysis portion of organization analysis is shifting from emphasis on a fixed schedule of tasks to a flexible set of competencies needed for performance.

A(n) _____ involves determining which employees require training and which do not.

Reviewing the job description and specifications to identify the activities performed in a particular job and the KSAOs needed to perform them is known as:

Goal setting:

When comparing employee literacy levels of 1970 and today,it can be said:

Performance-centered objectives might include all of the following phrases EXCEPT:

The appropriate training method for factual materials is:

When people learn by mimicking other people,it is referred to as:

E-learning provide all the following benefits EXCEPT:

When an employee is groomed to take over the supervisor's job by gaining experience in handling important functions of the job,it is known as:

Exam 7: Training and Development

Orientation is the formal process of familiarizing new employees with the organization,their jobs,and their work units.

Providing individual assistance is an important aspect for successful trainers.

The first step in task analysis is to:

Basic skills training includes all of the following EXCEPT:

Whole-vs-Part Learning:

A study by the American Society for Training and Development found that organizations conduct need assessment less than _____ percent of the time.

Two criteria to evaluate training programs are costs and training materials.

All of the following are suggested to overcome common drawbacks of on-the-job training EXCEPT:

Spacing out the training will result in faster learning and longer retention.This is known as the principle of:

Trainee readiness refers to whether or not the experience and knowledge of trainees have made them ready to absorb the training.

The task analysis portion of organization analysis is shifting from emphasis on a fixed schedule of tasks to a flexible set of competencies needed for performance.

​A(n) _____ involves determining which employees require training and which do not.

Reviewing the job description and specifications to identify the activities performed in a particular job and the KSAOs needed to perform them is known as:

Goal setting:

When comparing employee literacy levels of 1970 and today,it can be said:

Performance-centered objectives might include all of the following phrases EXCEPT:

The appropriate training method for factual materials is:

When people learn by mimicking other people,it is referred to as:

E-learning provide all the following benefits EXCEPT:

When an employee is groomed to take over the supervisor's job by gaining experience in handling important functions of the job,it is known as:

A(n) _____ involves determining which employees require training and which do not.