Multiple Choice
If managers want to maintain an effective open-door policy,they must:
A) formalize the procedure and encourage employees to start at the top.
B) ensure that employees come to them only with job-related concerns.
C) emphasize that they can offer solutions only on an advisory basis.
D) encourage employees to voice their complaints and listen honestly to those concerns.
Correct Answer:
Verified
Correct Answer:
Verified
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