Mr Bean, an Adult Client with an Intellectual and Developmental

Multiple Choice

Mr. Bean, an adult client with an intellectual and developmental impairment that affects his speech, is having a stressful day in therapy. You have tried coaxing him into speaking using your favorite football game and by playfully singing his favorite phrase, "Get ready, get set, GO!" Usually this works and he completes the phrase by responding "GO!" but today it is not working. Instead, he says the game is "stupid." What mode is not working and what other mode might be the best one to try next?

A) Instructing mode is not working; try empathizing.
B) Problem-solving mode is not working; try instructing.
C) Encouraging mode is not working; try collaborating.
D) Advocating mode is not working; try problem-solving.