An Employee Does an Excellent Job at Answering Customer's Technical

Multiple Choice

An employee does an excellent job at answering customer's technical questions related to software.However,they are not effective or efficient when it comes to completing paperwork,or working well with their peers.The manager rates this employee as excellent in all performance categories.This is an example of what performance appraisal error?

A) Halo effect
B) Horns effect
C) Recency
D) Severity
E) Central tendency