Question 1

How do Scorecards differ from Dashboards?

Accepted Answer

A)   They monitor tactical goals.
B)   They display operation metrics.
C)   They monitor strategic goals.
D)   Both a and c
E)   None of the above D

Question 2

Decision makers shall have which of the following capabilities when using BI to develop KPI's?

Accepted Answer

A)   Building a dashboard with a lightweight architecture
B)   Collecting data about the operational processes
C)   Detecting events within a process
D)   Both b and c
E)   None of the above D

Question 3

Balanced scorecards are a means to link an organization's long-term strategic objective with their short-term actions through which management processes?

Accepted Answer

A)   Financial, customer, internal business, and learning and growth processes
B)   Customer, learning and growth, communicating and linking, and business planning
C)   Business planning, feedback and learning, communicating and linking, and translating the vision
D)   All of the above
E)   None of the above C

Question 4

According to Weill and Ross, what is the single most important predictor of value an organization generates from IT?

Accepted Answer

A)   IT Governance
B)   IT Principles
C)   IT Architecture
D)   IT Infrastructure
E)   None of the above

Question 5

Which three characteristics are needed for a performance dashboard to help improve organizational performance?

Accepted Answer

A)   Three layers, three applications, and three types
B)   Monitoring application, analysis application, and detailed information layer
C)   Operational decision making, detailed information layer, and management applications
D)   Both b and c
E)   None of the above

Question 6

What do intangible assets consist of?

Accepted Answer

A)   Feedback and learning
B)   Human, Information, and organizational capital
C)   Financial, customer, internal business process, and learning and growth
D)   Organizational strategy
E)   All of the above

Question 7

Which of the below serves as an "organization magnifying glass"?

Accepted Answer

A)   Balanced scorecards
B)   Performance dashboards
C)   Cubes
D)   Pivot tables
E)   None of the above

Question 8

The quality of ___________ is most directly affected by the quality of the data representation that underlies it.

Accepted Answer

A)   data transformations
B)   data representations
C)   visualization
D)   All of the above
E)   None of the above

Question 9

Which of the below is a data summarization tool?

Accepted Answer

A)   Hierarchy
B)   Cube
C)   Pivot table
D)   Dimensions
E)   None of the above

Question 10

KPI's should have the following characteristics to be effective:

Accepted Answer

A)   Be aligned with strategic objectives
B)   Predict future performance
C)   Support other KPI's
D)   All of the above
E)   None of the above

Exam 6: Technologies Enabling Presentation