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In This System Measurement Category, the Quality of the Computer

Question 19

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In this system measurement category, the quality of the computer system becomes the focus. Issues such as response time, system availability, usage time, reliability, and quality of system support, among others are identified and measured. Measures in this category can be obtained using a variety of methods including direct observation, event logging, and attitude or perceptual construct surveys.


A) System performance
B) Task performance
C) Business opportunities
D) Evolutionary aspects

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