Multiple Choice
This category of assessment takes a micro focus on performance and addresses issues related to the functionality of the DSS within the specific problem context for which it was developed. Decision quality can be assessed in terms of time spent in the decision process, number of alternatives evaluated, and span of information searched. Additionally, qualitative measures dealing with trust or confidence, satisfaction, and understanding, can also be included in this measure.
A) System performance
B) Task performance
C) Business opportunities
D) Evolutionary aspects
Correct Answer:
Verified
Correct Answer:
Verified
Q10: The logic behind user satisfaction as a
Q11: Davis developed a method of measuring user
Q12: Integrating the DSS into the organization simply
Q13: Perceived usefulness focuses on the attitudes of
Q14: This category measures the factors that contribute
Q16: Physical integration involves the architectural bundling of
Q17: Which of the following takes a process-centric
Q18: List seven characteristics of overall software quality.
Q19: In this system measurement category, the quality
Q20: The Service with a Smile implementation pattern