Question 1

Which of the following tasks is performed by managers for which an executive information system (EIS) is useful?

Accepted Answer

A)  Communicating via videoconferencing 
B)  Working in groups 
C)  Tracking inventory 
D)  Spotting trends

Question 2

_____ decisions can be automated because a well-defined standard operating procedure exists for these types of decisions.

Accepted Answer

A)  Structured 
B)  Semistructured 
C)  Unstructured 
D)  Uncommon

Question 3

The _____ component of a decision support system (DSS) includes mathematical and statistical models that,along with the database,enable a DSS to analyze information.

Accepted Answer

A)  user interface 
B)  DSS engine 
C)  model base 
D)  database model

Question 4

In the decision support system (DSS) environment,a _____ focuses on how the DSS is implemented and usually addresses questions about data storage,file structure,user access,response time,and security measures.

Accepted Answer

A)  managerial designer 
B)  technical designer 
C)  model builder 
D)  database builder

Question 5

Describe the importance of keeping a consistent look and feel for a management support system (MSS).

Accepted Answer

The answer of Describe the importance of keeping a consistent...

Question 6

Structured decisions are challenging because they involve multiple criteria,and often users have to choose between conflicting objectives.

Accepted Answer

A) True 
 B)False

Question 7

A decision support system (DSS) typically provides support only for the managerial and higher organizational levels.

Accepted Answer

A) True 
 B)False

Question 8

The costs of using group support systems (GSSs) are high as decision makers are made to travel more.

Accepted Answer

A) True 
 B)False

Question 9

In a decision support system (DSS),a model base management system (MBMS) performs tasks similar to a database management system (DBMS) in accessing,maintaining,and updating models in the model base.

Accepted Answer

A) True 
 B)False

Question 10

Unstructured decisions are often used in sales forecasting.

Accepted Answer

A) True 
 B)False

Question 11

List the roles involved in designing,implementing,and using a decision support system (DSS).

Accepted Answer

The answer of List the roles involved in designing,implementing,and using...

Question 12

Resolving conflicts between two divisions is a type of _____ decision at the tactical management level.

Accepted Answer

A)  automated 
B)  semistructured 
C)  unstructured 
D)  structured

Question 13

A(n) _____,which is used in the choice phase of the decision-making process,help sort through possible solutions to choose the best one for an organization.

Accepted Answer

A)  decision support system 
B)  supply chain management system 
C)  electronic meeting system 
D)  geographic information system

Question 14

Real-time computer conferencing used in electronic meeting systems includes video capability.

Accepted Answer

A) True 
 B)False

Question 15

In the decision support system (DSS) environment,a _____ is responsible for specifying data requirements,what models are needed,how these models might be used,and how users want to view the results.

Accepted Answer

A)  managerial designer 
B)  technical designer 
C)  model builder 
D)  database builder

Question 16

The different types of information systems developed to support certain aspects and types of decisions are collectively called _____.

Accepted Answer

The answer of The different types of information systems developed...

Question 17

Exception or variance reporting is a useful technique that managers use to flag data that is unusual or out of normal boundaries.

Accepted Answer

A) True 
 B)False

Question 18

The intervention aspect of a(n) _____ reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.

Accepted Answer

A)  executive information system (EIS) 
B)  decision support system (DSS) 
C)  group support system (GSS) 
D)  geographic information system (GIS)

Question 19

How can a geographic information system (GIS) be used for marketing?

Accepted Answer

The answer of How can a geographic information system (GIS)...

Question 20

An executive information system (EIS) includes statistical analysis techniques for summarizing and structuring data.

Accepted Answer

A) True 
 B)False

Exam 12: Management Support Systems

Which of the following tasks is performed by managers for which an executive information system (EIS) is useful?

_____ decisions can be automated because a well-defined standard operating procedure exists for these types of decisions.

The _____ component of a decision support system (DSS) includes mathematical and statistical models that,along with the database,enable a DSS to analyze information.

In the decision support system (DSS) environment,a _____ focuses on how the DSS is implemented and usually addresses questions about data storage,file structure,user access,response time,and security measures.

Describe the importance of keeping a consistent look and feel for a management support system (MSS).

Structured decisions are challenging because they involve multiple criteria,and often users have to choose between conflicting objectives.

A decision support system (DSS) typically provides support only for the managerial and higher organizational levels.

The costs of using group support systems (GSSs) are high as decision makers are made to travel more.

In a decision support system (DSS),a model base management system (MBMS) performs tasks similar to a database management system (DBMS) in accessing,maintaining,and updating models in the model base.

Unstructured decisions are often used in sales forecasting.

List the roles involved in designing,implementing,and using a decision support system (DSS).

Resolving conflicts between two divisions is a type of _____ decision at the tactical management level.

A(n) _____,which is used in the choice phase of the decision-making process,help sort through possible solutions to choose the best one for an organization.

Real-time computer conferencing used in electronic meeting systems includes video capability.

In the decision support system (DSS) environment,a _____ is responsible for specifying data requirements,what models are needed,how these models might be used,and how users want to view the results.

The different types of information systems developed to support certain aspects and types of decisions are collectively called _____.

Exception or variance reporting is a useful technique that managers use to flag data that is unusual or out of normal boundaries.

The intervention aspect of a(n) _____ reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.

How can a geographic information system (GIS) be used for marketing?

An executive information system (EIS) includes statistical analysis techniques for summarizing and structuring data.