Which Description Is Most Accurate Regarding the Differences Between Manufacturers

Multiple Choice

Which description is most accurate regarding the differences between manufacturers and service providers?

A) Service providers have more control over the amount of variability of the resources they use than manufacturers do.
B) For service providers, measuring productivity is fairly straightforward, whereas for manufacturers measuring productivity is more complicated.
C) Manufacturers can separate the production of a product from its actual use, whereas the service dimension requires closer contact with the consumer.
D) The products of manufacturers tend to be more customized than those of service providers.
E) Manufacturers make more contact with their customers when compared to service providers.