Vibo, a Company That Does Online Marketing for Small Businesses

Multiple Choice

Vibo, a company that does online marketing for small businesses, wants to achieve a high level of quality in the services it provides. As a result, it sets a goal of winning the Malcolm Baldrige National Quality Award. Which is one of the criteria the company must meet to receive this award?

A) inseparability of production and consumption
B) product management
C) business results
D) capacity
E) agility