The Room Key Is to Be Retrieved from the Guest

Multiple Choice

The room key is to be retrieved from the guest because of which of the following concerns.

A) the hotel will incur costs to replace unreturned keys.
B) the security of the next guest is in jeopardy if it is not returned
C) both A and B
D) the hotel will lose points with the credit card issuing agency
E) the guest will need to get back into the room later