Multiple Choice
Future reservations at checkout result from which of the following reasons?
A) the need to increase business
B) an favorable experience for the guest
C) a last resort when the marketing and sales office cannot find additional business sources
D) a trendy, but not practical concept
E) a program where training and incentives are included
Correct Answer:
Verified
Correct Answer:
Verified
Q2: In-room guest checkout is a novelty and
Q3: Guest histories are characterized by which of
Q4: Sleepers are characterized by which of the
Q5: Late guest charges feature which of the
Q6: It is advised not to inquire about
Q8: Front office managers should review the discount
Q9: The objective of the checkout process is
Q10: Other departments that need to know if
Q11: Review of the folio at checkout will
Q12: The room key is to be retrieved