Romeo and Juliet Make and Sell Cookies for Their Online

Multiple Choice

Romeo and Juliet make and sell cookies for their online business, Heartbreak Abode. They want to track quality, so they decide to calculate their defects per million opportunities, or DPMO, each month. For each box of cookies they sell, there can be 7 possible defects or customer complaints. During the last month, Heartbreak filled 725 orders. They received 49 complaints.
-What will be your best choice for the center's Six Sigma operating level?

A) Better than 3.5
B) Better than 5
C) Better than 3
D) Better than 4.5
E) Better than 4