menu-iconExamlexExamLexServices

Discover

Ask a Question
  1. All Topics
  2. Topic
    Business
  3. Study Set
    Operations Management
  4. Exam
    Exam 2: Corporate Strategy, Performance, and Sustainability
  5. Question
    In Customer Service Terms, _______ Refers to Delivering a Good
Solved

In Customer Service Terms, _______ Refers to Delivering a Good

Question 42

Question 42

Multiple Choice

In customer service terms, _______ refers to delivering a good or service as promised.


A) flexibility
B) reliability
C) server knowledge and empathy
D) speed
E) service recovery

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions

Q37: According to the textbook, which of the

Q38: An organization's _ is a description of

Q39: The firm's _ provides direction for its

Q40: Which of the following is a common

Q41: <img src="https://d2lvgg3v3hfg70.cloudfront.net/TBR4941/.jpg" alt=" -Find out the

Q43: <img src="https://d2lvgg3v3hfg70.cloudfront.net/TBR4941/.jpg" alt=" -Find out the

Q44: _ is/are the collective capabilities or skill

Q45: <img src="https://d2lvgg3v3hfg70.cloudfront.net/TBR4941/.jpg" alt=" -Find out the

Q46: Purchasing and manufacturing in bulk to reduce

Q47: According to the textbook, which global consulting

Examlex

ExamLex

About UsContact UsPerks CenterHomeschoolingTest Prep

Work With Us

Campus RepresentativeInfluencers

Links

FaqPricingChrome Extension

Download The App

Get App StoreGet Google Play

Policies

Privacy PolicyTerms of ServiceHonor CodeCommunity Guidelines

Scan To Download

qr-code

Copyright © (2025) ExamLex LLC.

Privacy PolicyTerms Of ServiceHonor CodeCommunity Guidelines