Multiple Choice
According to the textbook, which of the following is a NOT a common operations performance measure for the ethics/sustainability performance category?
A) Percent reduction in greenhouse gas emissions (carbon footprint)
B) Percent of purchases from small, minority-owned, or women-owned suppliers
C) Customer satisfaction score
D) Percent of waste recycled
E) Number of fair trade products purchased
Correct Answer:

Verified
Correct Answer:
Verified
Q32: _ occur(s) in operations and other functional
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Q34: According to the textbook, which of the
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Q36: Firms compete using some combinations of the
Q38: An organization's _ is a description of
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Q40: Which of the following is a common
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Q42: In customer service terms, _ refers to