Multiple Choice
Which of the following is NOT true about business processes?
A) Create valued goods, services, and decisions for internal and external customers
B) When successfully managed, ultimately keep employees, stakeholders, and customers satisfied
C) Underlie every aspect of the organization
D) Involve suppliers, employees, customers, manufacturing equipment, and computers
E) If unsuccessful, should be left alone
Correct Answer:

Verified
Correct Answer:
Verified
Q17: Total quality management is<br>A)The effective planning, organizing,
Q18: Which of the following activities falls under
Q19: Who are first-tier customers?<br>A)Outside agents that move
Q20: Customer service management is<br>A)Creating and maintaining customer
Q21: Manufacturing flow management is<br>A)Creating and maintaining customer
Q23: An activity associated with the returns management
Q24: An activity associated with the customer relationship
Q25: Supply chain management is<br>A)The effective planning, organizing,
Q26: A supply chain is the network of
Q27: Material requirements planning applications are<br>A)The set of