Multiple Choice
Total quality management is
A) The effective planning, organizing, and controlling of the many value-creating activities of the firm
B) The integration of key business processes concerning the flow of materials from raw material suppliers to the final customer
C) A philosophy that seeks to improve quality continuously to please customers, reduce costs, and ultimately create competitive advantage for the firm
D) The planning, scheduling, and controlling of resources to meet the specific goals of a project
E) An operating philosophy encompassing the objectives of high quality, fast response, and low waste within the organization and between supply chain trading partners
Correct Answer:
Verified
Correct Answer:
Verified
Q12: Growth of the supply chain management perspective
Q13: Who are third-party logistics services?<br>A)Outside agents that
Q14: Lean thinking can be defined as<br>A)The effective
Q15: Corporate social responsibility is<br>A)The sharing and coordination
Q16: Order fulfillment is<br>A)Making goods to satisfy target
Q18: Which of the following activities falls under
Q19: Who are first-tier customers?<br>A)Outside agents that move
Q20: Customer service management is<br>A)Creating and maintaining customer
Q21: Manufacturing flow management is<br>A)Creating and maintaining customer
Q22: Which of the following is NOT true