Question 1

What screening method would you use to screen for a lifeguard's CPR certification?

Accepted Answer

A)  an application form 
B)  an employment interview 
C)  a written CPR test 
D)  a reference check

Question 2

Which of the following is NOT one of the four groups designated in the federal government's Employment Equity Act?

Accepted Answer

A)  women 
B)  Aboriginal people 
C)  immigrants 
D)  persons with disabilities

Question 3

Which term refers to a situation where an employer places an unfit or unqualified person in an employment situation that puts others at an unreasonable risk of harm?

Accepted Answer

A)  a hiring liability 
B)  unauthorized hiring 
C)  negligent hiring 
D)  pre-hire favouritism

Question 4

Scenario 7-1
Medical Office Assistant
Okanagan Medical Clinic (OMC), Kelowna, B.C.
We are looking for a Medical Office Assistant (MOA) to join our medical team. The primary focus of the MOA position is to provide office administration support services to two medical doctors. The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally, while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, insurance forms, invoices, financial statements, letters, case histories, transcriptions, and medical records. The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks.
The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint. The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients. The standard office hours include some evening and weekend work. MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases.
Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program. Bookkeeping and medical industry experience would be considered a highly weighted asset.
This is a full-time position effective immediately. The salary is competitive and will depend on education and experience, Please apply in confidence by email to omc@okanagan.bc.ca.
-Refer to Scenario 7-1. What is an example of the knowledge, skill, abilities, and other attributes outlined in the MOA job advertisement?

Accepted Answer

A)  ability to greet patients professionally 
B)  skill in use of health-care software 
C)  ability to schedule appointments and prepare reports 
D)  skill in written and oral communication

Question 5

Scenario 7-1
Medical Office Assistant
Okanagan Medical Clinic (OMC), Kelowna, B.C.
We are looking for a Medical Office Assistant (MOA) to join our medical team. The primary focus of the MOA position is to provide office administration support services to two medical doctors. The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally, while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, insurance forms, invoices, financial statements, letters, case histories, transcriptions, and medical records. The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks.
The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint. The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients. The standard office hours include some evening and weekend work. MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases.
Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program. Bookkeeping and medical industry experience would be considered a highly weighted asset.
This is a full-time position effective immediately. The salary is competitive and will depend on education and experience, Please apply in confidence by email to omc@okanagan.bc.ca.
-Why would OMC be concerned about false negative errors?

Accepted Answer

A)  OMC would not be concerned because the high-performing applicants were not screened out. 
B)  OMC would be concerned about potential litigation and loss of employees' competitive skills. 
C)  OMC would not be concerned because the low-performing applicants were screened out. 
D)  OMC would be concerned about cost of training replacement candidates.

Question 6

Before any screening tool is used, it should be reviewed with respect to human rights legislation.

Accepted Answer

A) True 
 B)False

Question 7

Which method is used to determine whether an applicant meets the minimum requirements for the job?

Accepted Answer

A)  employment testing 
B)  employment interview 
C)  application form 
D)  job advertisement

Question 8

Which of the following terms is defined as the correlation between assessment scores and job performance measures?

Accepted Answer

A)  correlation coefficient 
B)  predictive validity 
C)  validity coefficient 
D)  validation strategy

Question 9

Scenario 7-1
Medical Office Assistant
Okanagan Medical Clinic (OMC), Kelowna, B.C.
We are looking for a Medical Office Assistant (MOA) to join our medical team. The primary focus of the MOA position is to provide office administration support services to two medical doctors. The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally, while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, insurance forms, invoices, financial statements, letters, case histories, transcriptions, and medical records. The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks.
The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint. The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients. The standard office hours include some evening and weekend work. MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases.
Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program. Bookkeeping and medical industry experience would be considered a highly weighted asset.
This is a full-time position effective immediately. The salary is competitive and will depend on education and experience, Please apply in confidence by email to omc@okanagan.bc.ca.
-Refer to Scenario 7-1. How would OMC screen for the minimum educational qualifications of an MOA?

Accepted Answer

A)  school transcripts or certificates 
B)  aptitude test 
C)  reference check 
D)  employment interview

Question 10

A weighted application blank is a form used by job candidates to provide an employer with basic information about their knowledge, skills, education, or other job-related information.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following describes the result of a research study that examined the relationship between recruiters' evaluations of candidates based on Facebook profiles and candidates' subsequent performance on the job?

Accepted Answer

A)  Highly rated candidates became high-performing employees. 
B)  Low-rated candidates were not offered jobs. 
C)  No relationship was found between recruiter ratings and candidate job performance. 
D)  Male applicants were favoured over female candidates.

Question 12

Which of the following does NOT enhance the predictive value of reference checks?

Accepted Answer

A)  An applicant's previous immediate supervisor completes the reference. 
B)  The referee has had adequate time to observe the applicant. 
C)  The applicant is the same gender and ethnicity as the supervisor on the previous job. 
D)  The old and new jobs require similar knowledge, skills, abilities, and other attributes.

Question 13

Which term refers to the amount of knowledge, skills, abilities, and experience required for minimally acceptable job performance?

Accepted Answer

A)  minimum qualifications 
B)  minimum screening criteria 
C)  minimum selection qualifications 
D)  minimum criteria

Question 14

According to the textbook, which of the following section headings is NOT used in writing an effective business résumé?

Accepted Answer

A)  Career Related Skills 
B)  Job Goals and Objectives 
C)  Extracurricular Activities 
D)  Work Experience

Question 15

Selection identifies whether candidates who applied for a position meet minimum requirements.

Accepted Answer

A) True 
 B)False

Question 16

Individuals who are predicted to perform successfully for a given position, but who do not perform as satisfactorily when placed on the job, are referred to as false negatives.

Accepted Answer

A) True 
 B)False

Question 17

Scenario 7-1
Medical Office Assistant
Okanagan Medical Clinic (OMC), Kelowna, B.C.
We are looking for a Medical Office Assistant (MOA) to join our medical team. The primary focus of the MOA position is to provide office administration support services to two medical doctors. The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally, while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, insurance forms, invoices, financial statements, letters, case histories, transcriptions, and medical records. The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks.
The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint. The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients. The standard office hours include some evening and weekend work. MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases.
Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program. Bookkeeping and medical industry experience would be considered a highly weighted asset.
This is a full-time position effective immediately. The salary is competitive and will depend on education and experience, Please apply in confidence by email to omc@okanagan.bc.ca.
-Refer to Scenario 7-1. OMC wants the relationship between the actual number of MOAs hired and the number of MOAs who applied for the position to yield 0.05. What is this proportion of applicants called?

Accepted Answer

A)  the applicant ratio 
B)  the standard deviation 
C)  the selection ratio 
D)  the selection pool

Question 18

What does a biographical information blank include?

Accepted Answer

A)  educational experiences, hobbies, life experiences 
B)  education, work experience, and training 
C)  personal background, life experience, and sexual orientation 
D)  knowledge, skills, abilities, and other attributes

Question 19

Scenario 7-1
Medical Office Assistant
Okanagan Medical Clinic (OMC), Kelowna, B.C.
We are looking for a Medical Office Assistant (MOA) to join our medical team. The primary focus of the MOA position is to provide office administration support services to two medical doctors. The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally, while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, insurance forms, invoices, financial statements, letters, case histories, transcriptions, and medical records. The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks.
The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint. The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients. The standard office hours include some evening and weekend work. MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases.
Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program. Bookkeeping and medical industry experience would be considered a highly weighted asset.
This is a full-time position effective immediately. The salary is competitive and will depend on education and experience, Please apply in confidence by email to omc@okanagan.bc.ca.
-Which screening method could OMC use to screen for written communication skills?

Accepted Answer

A)  a short writing test 
B)  an employment interview 
C)  a written aptitude test 
D)  a cover letter

Question 20

Weighted application blanks are developed in relation to criterion measures of performance established for current and previous employees.

Accepted Answer

A) True 
 B)False

Exam 7: Selection I: Applicant Screening

What screening method would you use to screen for a lifeguard's CPR certification?

Which of the following is NOT one of the four groups designated in the federal government's Employment Equity Act?

Which term refers to a situation where an employer places an unfit or unqualified person in an employment situation that puts others at an unreasonable risk of harm?

Before any screening tool is used, it should be reviewed with respect to human rights legislation.

Which method is used to determine whether an applicant meets the minimum requirements for the job?

Which of the following terms is defined as the correlation between assessment scores and job performance measures?

A weighted application blank is a form used by job candidates to provide an employer with basic information about their knowledge, skills, education, or other job-related information.

Which of the following describes the result of a research study that examined the relationship between recruiters' evaluations of candidates based on Facebook profiles and candidates' subsequent performance on the job?

Which of the following does NOT enhance the predictive value of reference checks?

Which term refers to the amount of knowledge, skills, abilities, and experience required for minimally acceptable job performance?

According to the textbook, which of the following section headings is NOT used in writing an effective business résumé?

Selection identifies whether candidates who applied for a position meet minimum requirements.

Individuals who are predicted to perform successfully for a given position, but who do not perform as satisfactorily when placed on the job, are referred to as false negatives.

What does a biographical information blank include?

Weighted application blanks are developed in relation to criterion measures of performance established for current and previous employees.