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A Restaurant Is Faced with the Challenge of Communicating to Its

Question 13

Multiple Choice

A restaurant is faced with the challenge of communicating to its employees a significant change in service and style.Which method is LEAST effective for communicating this change?


A) Inform employees directly that they must accept the change.
B) Emphasize reasons the changes were made.
C) Explain the employees' important role in implementing the change.
D) Emphasize the benefits employees gain from the change.

Correct Answer:

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