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    Exam 19: Extension Course Pretest
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    Letters Differ from Email and Memos in That They Are
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Letters Differ from Email and Memos in That They Are

Question 5

Question 5

Multiple Choice

Letters differ from email and memos in that they are


A) written to customers and others outside the company.
B) less formal in tone and formatting.
C) subject to less grammatical scrutiny.
D) shorter and more condensed.

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