Question 1

To successfully implement a high-performance work system,managers should try to implement all facets of the change at once.

Accepted Answer

A) True 
 B)False

Question 2

The gap between today and the future represents a starting point for discussion when communicating business needs to employees.

Accepted Answer

A) True 
 B)False

Question 3

High-performance work systems that are designed around team processes and capabilities that cannot be transported,duplicated,or copied by rival firms are said to be difficult to imitate.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is true? A more egalitarian work environment _____ status and power differences and _____ collaboration and teamwork.

Accepted Answer

A)  lessens;increases 
B)  lessens;decreases 
C)  increases;lessens 
D)  increases;decreases

Question 5

Describe the process audit that can be used to evaluate the HPWS.

Accepted Answer

The answer of Describe the process audit that can be...

Question 6

In an environment of shared information,the richest communication occurs face-to-face.

Accepted Answer

A) True 
 B)False

Question 7

High-performance work systems need to be periodically evaluated in terms of organizational priorities and initiatives.

Accepted Answer

A) True 
 B)False

Question 8

Today organizations are relying more on the expertise and initiative of employees.

Accepted Answer

A) True 
 B)False

Question 9

____ refers to the component of a high-performance work systems that combines the talents of employees and rapidly deploy them in new assignments with maximum flexibility

Accepted Answer

A)  Value 
B)  Rarity 
C)  Organization 
D)  Difficulty in imitation

Question 10

Using the HR scorecard,managers assess internal fit by determining whether particular HR practices reinforce one another.

Accepted Answer

A) True 
 B)False

Question 11

Organizations that wished to emphasize teamwork involvement and continuous improvement would promote which type of training?

Accepted Answer

A)  spot training 
B)  efficiency-training 
C)  cross-training 
D)  work-training

Question 12

The compensation package is not significant for high performance work systems to succeed,as HPWSs generally focus on knowledge development and information sharing.

Accepted Answer

A) True 
 B)False

Question 13

One of the best ways to communicate the business needs to employees is to show them the gap between today's current performance and capabilities and where the organization needs to be in the future to be successful.

Accepted Answer

A) True 
 B)False

Question 14

Work environments in which collaboration and teamwork are encouraged and status and power differences are diminished is known as:

Accepted Answer

A)  an egalitarian environment. 
B)  an autocratic environment. 
C)  a democratic environment. 
D)  a self-actualization environment.

Question 15

_____ is a situation in which the work system supports the organization's goals and strategies.

Accepted Answer

A)  Synergy 
B)  External fit 
C)  Internal fit 
D)  Flattening

Question 16

Which of the following is not a typical method of increasing the power of employees?

Accepted Answer

A)  job enlargement 
B)  enrichment 
C)  standardization 
D)  relying on self-managed teams

Question 17

Which of the following questions would be the least likely to be asked during a process audit?

Accepted Answer

A)  "Are employees making more money than in the past?" 
B)  "Are employees actually working together,or is 'team' just a label?" 
C)  "Is training developing the knowledge/skills employees need?" 
D)  "Are employees rewarded for good performance and useful suggestions?"

Question 18

The synergy achieved through overlapping work and human resources practices is at the heart of what makes a high-performance system effective.

Accepted Answer

A) True 
 B)False

Question 19

Some research studies have found that unions can be a barrier to high-performance
work systems.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following principles typifies a shift way from mentality of command and control in organizations?

Accepted Answer

A)  shared information 
B)  knowledge development 
C)  totalitarianism 
D)  linking rewards with performance

Exam 16: Creating High Performance Work Systems

To successfully implement a high-performance work system,managers should try to implement all facets of the change at once.

The gap between today and the future represents a starting point for discussion when communicating business needs to employees.

High-performance work systems that are designed around team processes and capabilities that cannot be transported,duplicated,or copied by rival firms are said to be difficult to imitate.

Which of the following is true? A more egalitarian work environment _ status and power differences and _ collaboration and teamwork.

Describe the process audit that can be used to evaluate the HPWS.

In an environment of shared information,the richest communication occurs face-to-face.

High-performance work systems need to be periodically evaluated in terms of organizational priorities and initiatives.

Today organizations are relying more on the expertise and initiative of employees.

____ refers to the component of a high-performance work systems that combines the talents of employees and rapidly deploy them in new assignments with maximum flexibility

Using the HR scorecard,managers assess internal fit by determining whether particular HR practices reinforce one another.

Organizations that wished to emphasize teamwork involvement and continuous improvement would promote which type of training?

The compensation package is not significant for high performance work systems to succeed,as HPWSs generally focus on knowledge development and information sharing.

One of the best ways to communicate the business needs to employees is to show them the gap between today's current performance and capabilities and where the organization needs to be in the future to be successful.

Work environments in which collaboration and teamwork are encouraged and status and power differences are diminished is known as:

_____ is a situation in which the work system supports the organization's goals and strategies.

Which of the following is not a typical method of increasing the power of employees?

Which of the following questions would be the least likely to be asked during a process audit?

The synergy achieved through overlapping work and human resources practices is at the heart of what makes a high-performance system effective.

Some research studies have found that unions can be a barrier to high-performance work systems.

Which of the following principles typifies a shift way from mentality of command and control in organizations?