Multiple Choice
Which of the following is true?
A) Few hotels have Total Quality Management Programs.
B) Smaller operators are usually more reactive in their approach to building maintenance.
C) Hotels do not normally have Process Improvement Teams.
D) The American Hotel & Lodging Association serves large hotel chains exclusively.
Correct Answer:

Verified
Correct Answer:
Verified
Q4: Small lodging properties outsource more than large
Q5: Typically the annual maintenance and utility costs
Q6: Which of the following is not a
Q7: Which of the following is a common,
Q8: The primary asset of a hotel company
Q10: Energy Conservation is the exclusive responsibility of
Q11: Which of the following is NOT a
Q12: The hospitality property has seen a decrease
Q13: Ninety-nine percent of the graduates from hospitality
Q14: Our concern about saving the environment is