Question 1

The current generation is a steward for the next generation.

Accepted Answer

A) True 
 B)False  True

Question 2

A common, but fatal assumption that a student may possess regarding facilities management would be:

Accepted Answer

A)   a manager needs only to be a good people person.
B)   engineers are not conversant in Exec. Speak.
C)   working in the facility department is an essential step to the top.
D)   the Engineering Department can fall prey to the hygiene factor. A

Question 3

There has been an increase in lawsuits affecting the hotel and the facility department.

Accepted Answer

A) True 
 B)False  True

Question 4

Small lodging properties outsource more than large lodging properties.

Accepted Answer

A) True 
 B)False

Question 5

Typically the annual maintenance and utility costs will average 9% of revenue.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not a hygiene factor provided by engineering?

Accepted Answer

A)   facility remodeling
B)   water
C)   air
D)   upkeep

Question 7

Which of the following is a common, but fatal assumption?

Accepted Answer

A)   Facility management is not as important as people.
B)   Facility management and people management are two mutually exclusive areas.
C)   This course should be taken by every hotel student.
D)   This course does not pertain to me or what I do.

Question 8

The primary asset of a hotel company is:

Accepted Answer

A)   cash receipts.
B)   the hotel building.
C)   the clientele.
D)   accounts receivable.

Question 9

Which of the following is true?

Accepted Answer

A)   Few hotels have Total Quality Management Programs.
B)   Smaller operators are usually more reactive in their approach to building maintenance.
C)   Hotels do not normally have Process Improvement Teams.
D)   The American Hotel & Lodging Association serves large hotel chains exclusively.

Question 10

Energy Conservation is the exclusive responsibility of the engineering department.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is NOT a building operations course?

Accepted Answer

A)   foodservice equipment layout and design
B)   food and beverage cost control
C)   security
D)   housekeeping

Question 12

The hospitality property has seen a decrease in lawsuits pertaining to the engineering department over the last half of the 20th century.

Accepted Answer

A) True 
 B)False

Question 13

Ninety-nine percent of the graduates from hospitality programs will not work in the engineering department.

Accepted Answer

A) True 
 B)False

Question 14

Our concern about saving the environment is more about saving ourselves.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not true?

Accepted Answer

A)   The planet can probably take care of itself.
B)   Global warming is brought on by too much carbon dioxide in the atmosphere.
C)   Greenhouse gases are the result of burning fossil fuels.
D)   Recycling is a truly sustainable practice.

Exam 1: The Study of Facilities Mangement

The current generation is a steward for the next generation.

A common, but fatal assumption that a student may possess regarding facilities management would be:

There has been an increase in lawsuits affecting the hotel and the facility department.

Small lodging properties outsource more than large lodging properties.

Typically the annual maintenance and utility costs will average 9% of revenue.

Which of the following is not a hygiene factor provided by engineering?

Which of the following is a common, but fatal assumption?

The primary asset of a hotel company is:

Which of the following is true?

Energy Conservation is the exclusive responsibility of the engineering department.

Which of the following is NOT a building operations course?

The hospitality property has seen a decrease in lawsuits pertaining to the engineering department over the last half of the 20th century.

Ninety-nine percent of the graduates from hospitality programs will not work in the engineering department.

Our concern about saving the environment is more about saving ourselves.

Which of the following is not true?